Shipping policy

Last Updated: October 2026

At Tvachyam, we believe waiting should be the hardest part of your order. We work with trusted delivery partners across India to get your pieces to you as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During product launches, sales, or festive seasons, processing times may be slightly longer.

Shipping Coverage

We currently ship to most locations across India.

If your location is not serviceable by our courier partners, we will contact you and provide available alternatives or issue a full refund.

Estimated Delivery Times

Region Estimated Delivery Time
Metro Cities 3–6 Business Days
Tier 2 Cities 4–8 Business Days
Tier 3 & Remote Areas 5–10 Business Days

Please note that delivery timelines are estimates and may vary due to factors outside our control, including weather conditions, courier delays, public holidays, or regional disruptions.

Shipping Charges

Standard Shipping

  • Free shipping on all prepaid orders across India.

Cash on Delivery (COD)

  • COD availability may vary depending on the delivery location.
  • A small COD handling fee may be applied where applicable and will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email and/or SMS
  • Tracking details and courier information
  • Real-time tracking updates through the courier partner

Tracking information may take up to 24 hours to become active after shipment.

Delivery Attempts

Our courier partners will typically make multiple delivery attempts.

If delivery cannot be completed due to:

  • Incorrect address
  • Unavailability of the recipient
  • Refusal to accept delivery

the package may be returned to us. Additional shipping charges may apply for re-dispatch requests.

Address Changes

If you need to modify your shipping address, please contact us as soon as possible after placing your order.

Address changes may not be possible once the order has been packed or shipped.

Damaged Packages

If your package arrives visibly damaged:

  1. Take clear photos of the package before opening.
  2. Record an unboxing video whenever possible.
  3. Contact our support team within 48 hours of delivery.

This helps us investigate the issue and resolve it quickly.

Delays Beyond Our Control

While we strive to meet all estimated delivery timelines, TVACHYAM cannot be held responsible for delays caused by:

  • Natural disasters
  • Extreme weather conditions
  • Transportation disruptions
  • Government restrictions
  • Courier network issues
  • Public holidays and regional shutdowns

International Shipping

At present, TVACHYAM ships only within India.

We plan to expand internationally in the future.

Need Help?

For any shipping-related questions, please contact us:

Tvachyam
Door No. 30, Medical College Staff Quarters Road,
Kommeri, P.O,
Kozhikode,
Kerala 673008,
India
Email: hello@tvachyam.com